Shipping policy
Thank you for shopping with MARTI RIKINA LLC.
Order Processing
Orders are typically processed within 1–3 business days after payment is received and verified. Orders are not processed, shipped, or delivered on weekends or U.S. federal holidays.
During periods of high order volume, product launches, promotions, or holidays, processing times may be extended.
Once an order has been shipped, it cannot be canceled.
Shipping Rates and Delivery Estimates
Shipping charges are calculated and displayed at checkout.
Estimated delivery times are provided for reference only and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, weather conditions, customs processing, and other factors outside our control.
Domestic Shipping (United States)
Most domestic orders are delivered within 3–7 business days after shipment.
International Shipping
We currently ship to select international destinations. Delivery times vary by destination and customs processing requirements.
Customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their local authorities.
Shipment Confirmation and Tracking
Once your order ships, you will receive a shipment confirmation email containing tracking information, if available.
Lost, Stolen, or Delayed Packages
MARTI RIKINA LLC is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control. However, if your package is lost, damaged, or appears undelivered, please contact us and we will make reasonable efforts to assist you in resolving the issue with the carrier.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If an order is returned to us due to an incorrect or undeliverable address, additional shipping charges may apply before the order can be reshipped.
Damaged Shipments
Please inspect your order upon delivery. If your order arrives damaged, contact us within 7 days of delivery at support@martirikina.com and include photos of the damaged item and packaging.
Contact Information
MARTI RIKINA LLC
2462 Laurel Rd E #574
Nokomis, FL 34275
United States
Website: https://martirikina.com
Email: support@martirikina.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM Eastern Time (ET)